Studio Policies
We want every appointment to go as smoothly as possible. Please take a moment to review our studio policies before your visit. If you’re ever unsure about something, give us a call or send us a message and we’ll be happy to help.
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A valid photo ID is required for appointments. For clients under 18, a parent or legal guardian must be present. Please bring the child’s birth certificate along with the parent or guardian’s photo ID.
If someone other than the biological parent is acting as guardian, appropriate legal guardianship documentation must be provided.
Age requirements vary depending on the piercing. Please contact us if you’re unsure whether a particular piercing can be performed for a minor.
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We require at least 24 hours notice for cancellations or rescheduling.
We currently do not require a deposit for an initial appointment.
There is no no-show fee. However, if an appointment is missed without notice, a nonrefundable deposit will be required before the appointment can be rescheduled.
Clients have a 15-minute grace period for late arrivals. After 15 minutes, the appointment may need to be rescheduled so the studio can stay on time for the remainder of the day.
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We prefer to pierce with jewelry supplied by The Piercing Studio so we can verify the material, quality, and suitability for the placement.
Client-provided jewelry must be inspected and approved before use.
Approved outside jewelry must be sterilized, and an inspection and sterilization fee applies.
Clients using outside jewelry must also sign a waiver acknowledging that The Piercing Studio is not responsible for complications, defects, reactions, or other issues related to client-provided jewelry.
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We never want a child to feel forced through an appointment. If a child becomes too uncomfortable or simply isn’t ready that day, we can stop and reschedule the appointment at no additional charge.
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Once a piercing has been performed, piercing service fees are nonrefundable.
If we determine before the procedure that a piercing cannot safely be performed because of anatomy or another concern, we’ll discuss the available options with you before moving forward.
For health and hygiene reasons, body jewelry is final sale and cannot be returned or exchanged once purchased.
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Jewelry purchased from The Piercing Studio is covered for 7 days against confirmed manufacturing defects.
If you believe there is a defect, please contact the studio and bring the piece in for inspection.
If the issue is confirmed as a manufacturing defect within the 7-day period, The Piercing Studio will work with the client on an appropriate replacement.
The warranty does not cover:
Lost jewelry
Accidental damage
Improper handling
Normal wear
Jewelry altered after purchase
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Healing times vary from person to person. Following the aftercare instructions provided at the appointment gives the piercing the best chance to heal properly.
If something doesn’t look or feel right, please contact the studio rather than removing the jewelry on your own.
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Not every piercing is suitable for every anatomy. If we believe a piercing would be unsafe, unlikely to heal successfully, or inappropriate for a client’s anatomy, we may recommend a different placement or decline to perform the piercing.
